Career Opportunity: Account Coordinator

Company or Organization: zag

Position Title: Account Coordinator

Position Type: Full time – permanent

Ideas with Intention

zag (that’s right, no capital) is a full-service, marketing and advertising agency that is hell-bent on getting to know brands inside and out. We ensure we capture the perfect blend of creativity, strategy and management to catapult brands in the right direction with ease. With us, there is always room to grow, and we are currently looking for an Account Coordinator to do just that.

We come to work every day to solve challenges, and we lean on our teammates to do it. We all have titles, but we’re not defined by them. By working together and bending our disciplines, we bring unique perspectives to the table, learn from each other, and ultimately, stick the landing.

We have six guiding principles that help keep us grounded along the way:

Be Better.
We strive for unicorn-level greatness.

Own It.
We care about what we create.

Think Beyond.
We outsmart challenges with creative and forward thinking.

Get Real.
We dare to show up as ourselves.

Team Up.
We take the carpool lane, working together to achieve the best results.

All In.
We make it count. Every day.

More About Working at zag

We currently work remotely due to the pandemic and the position is open to applicants across Canada. We know agency life can be fast-paced so are intentional about making sure that we are investing in our culture through tech-led solutions such as Coach and ongoing employee-driven engagement activities (S’mores and ghost stories! Escape rooms! Virtual Friday hangs!). Additionally, we offer great benefits, including paid personal days and competitive holiday time.

At zag, we believe in inclusivity, and it’s a key part of how we conduct ourselves within our team and in the industry. All aspects of employment will be based on merit, competence, performance and business needs.

The Position

The Account Coordinator provides support on all facets of project planning and execution, facilitating the necessary processes with internal team members and clients to see the success of projects through. They ensure information is captured and relayed appropriately on assigned accounts and action out the steps required to fulfill client deliverables in an efficient, timely manner. They’re expert organizers who are highly effective at staying on top of multiple projects, each with various moving pieces, thanks to their proactive thinking skills, exceptional verbal and written communication abilities and a strong attention to detail.

Overall Accountability

The purpose of this position is to collaborate with other key members of the Client Services department, assess client needs and manage the administrative functions associated with deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects.
This includes developing a comprehensive understanding of all assigned accounts’ activity, upholding detailed program and project management and maintaining professional communication with clients as well as production and media suppliers as needed.

Responsibilities & Duties

Areas of responsibility for the Account Coordinator will include:

• Interpret proposals and develop clear actions with appropriate deadlines for client deliverables
• Source media and production quotes as needed and verify specifications
• Conduct market and industry research as needed and assist with developing media budgets
• Solicit metrics and program performance measures to evaluate campaign/project effectiveness to integrate into future client initiatives
• Proactively consider strengths, weaknesses, opportunities and threats for assigned accounts and how this could impact clients’ businesses and dealings with the agency
• Work alongside Account Manager(s) to monitor project constraints (schedule/scope/resources)


Send your resume to and tell us why you’re the perfect fit.

To be considered for this position, you will need a passion for marketing and be able to think on your feet. Experience in an agency setting will be considered an asset. While you can be located anywhere in Canada, you will be expected to work within an MST time zone.

Shortlisted applications will receive an email from us requesting a 30-minute phone interview within five business days. Following the phone interview, successful applicants will receive a request for a formal interview.

We understand how uncertain the application process can be, so we promise not to leave you hanging. If at any time you are not selected to move forward, you will receive an email from us letting you know.

Company website:

Closing Date: February 4, 2022

This career listing expires at 11:59pm on Friday February 4th, 2022

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