Career Opportunity: Digital Services Advisor

Company or Organization: EPCOR

Position: Digital Services Advisor

Position Type: Full time – permanent

Highlights of the job:
We are hiring one (1) full-time, permanent Digital Services Advisor position working out of EPCOR Tower in Edmonton, AB.

The Digital Services Advisor is accountable for helping to maintain the EPCOR website and will be primarily consulting with internal content owners to develop and post web content according to UX/UI and SEO best practices.

This position may be eligible for EPCOR hybrid work program!

What you’d be responsible for:

  • Supporting the continued development and maintenance of easy-to-use digital tools.
  • Consulting with internal clients to recommend and implement good digital content design, using UX/UI best practices.
  • Editing, maintaining, and organizing accurate, up-to-date, and appropriate digital content for various audiences and stakeholders.
  • Assisting with the implementation of SEO recommendations to continually improve organic search results.
  • Assisting content owners with digital measurement and reporting, focusing on
  • Executing and upholding the standards identified in the digital content plan.
  • Working with IT to ensure the technical aspects of offer an optimal user experience.
  • Working with external suppliers/vendors/agencies and stakeholders on behalf of EPCOR including UX and service design, analytics and reporting, SEO, paid advertising and digital media implementation and other consultants as necessary.
  • Providing support for Corporate Marketing and P&GA projects, programs and initiatives.
  • Demonstrating a safe, accountable, focused, and innovative approach to work.

What’s required to be successful:

  • Two year post-secondary diploma from a recognized institution in Marketing, Communications, Digital Media, Web Design, or related field.
  • 1-3 years’ experience in a web and digital field.
  • 1-3 years’ experience with editing and maintaining websites.
  • Solid critical thinking skills with a keen attention to detail.
  • Strong collaboration and relationship-building skills.
  • Experience with Microsoft Office, HTML, Photoshop, Microsoft SharePoint, Adobe Creative Suite.
  • Experience in utilities industry is considered an asset.

The successful candidate must demonstrate the following behaviors:

  • Taking Initiative
  • Taking Ownership
  • Focusing on Continuous Improvement
  • Adapting to Change
  • Acting with Integrity
  • Collaborating with Others

A practical assessment exercise may be administered during the interview process to be used as part of the selection criteria.

Other important facts about this job:
Jurisdiction: CSU52
Class: T1
Wage: Starting at $36.10 per hour; placement based on qualifications, credentials and experience. These rates may change subject to ratification of a new Collective Bargaining Agreement
Hours of work: 80 hours biweekly

Learn more about Working at EPCOR!
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Please note the following information:

  • A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.

How to apply: Please apply online at

Company website:

Closing Date: February 10, 2023

This career listing expires at 11:59pm on Friday February 10th, 2023

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